To address this and any other issues that may have not been experienced yet, you should navigate to the installation directory for the Workload Automation DE product and change the ownership of the entire directory recursively. Below are the steps to do so:
We will use the default installation path of /opt/CA/WorkloadAutomation_R12_SP2/ (note: this path varies according to release level) and the owner dseries for our example below.
- First, let's change directory to the /opt/CA directory on the server by entering the command cd /opt/CA.
- Next, let's change ownership of the Workload Automation DE folder recursively by entering the command chown -R dseries:dseries WorkloadAutomation_R12_SP2. (Keep in mind that the user dseries and the group dseries [dseries:dseries] is just our example. This may be different in your environment).
- Attempt to run your Forecast report.
If the above process does not address your issue, create a case with Support to assist you further. Make reference to this Knowledge Article so the Engineer is aware that you attempted to follow this process.