'checkinstall' for Clarity PPM 15.5.1 fails because of incorrect version of Java
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Article ID: 124929
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Updated On:
Products
CLARITY PPM FOR ITGCLARITY PPM FEDERALClarity PPM SaaS - ApplicationClarity PPM On Premise
Issue/Introduction
When trying to run 'checkinstall' from Clarity PPM 15.5.1, execution fails with the following error:
------------------------------------------------------ You are running with Java version 11+28. Niku requires JDK 11.0. Please update your JAVA_HOME setting to point to the correct JDK directory and try again. ------------------------------------------------------
Cause
'checkinstall' is checking for a Java version that does not match the one bundled in the install media.
Environment
Clarity PPM 15.5.1.
Resolution
Please modify the file 'gateway.xml' from the checkinstall folder (in your Clarity PPM installation folder).