PPM app server fails to start with Unrecognized VM option
Article ID: 124909
CLARITY PPM FOR ITG
CLARITY PPM FEDERAL
Clarity PPM SaaS - Application
Clarity PPM On Premise
Trying to start PPM app or bg, an error is thrown in app-system or bg-system.log:
Unrecognized VM option 'PrintGCTimeStamps'
Unrecognized VM option 'PrintHeapAtGC'
This is caused by outdated JVM parameters.
If you recently upgraded Java to a higher version, some of the options will no longer be the same, this is expected.
Release: CODFSS99000-15.5-PPM SAAS FedRAMP-Sandbox-Small Environment
- Open the server's properties.xml, and remove the JVM parameters above from the application server section.
- Then save the file and run the command to start the app or bg service again.
Java JVM Options: https://www.oracle.com/technetwork/java/javase/tech/vmoptions-jsp-140102.html