Agile Central: Requests to Restore Work Items

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Article ID: 124838

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Updated On:

Products

CA OPS/MVS Event Management & Automation CA Agile Central On Premise (Rally) CA Agile Central SaaS (Rally)

Issue/Introduction

Sometimes a description in a work item, such as a user story or defect, will be changed inadvertently and a request is generated to have the description or work item restored.

Environment

Release:
Component: ACSAAS

Resolution

Unfortunately, Agile Central is not able to restore a work item or its description.

The only option is to cut and past from the revision history to the current version. If the amount of text was larger than what shows in the Revision History, then there is not a way to recover that detail.