APM Web View is not working

Products

• CA Performance Management

Issue/Introduction

How do I restart APM services?

Environment

Any Performance Management version

Resolution

To restart APM services do the following:

1. ... /CA/Introscopex.x.x.x/bin
   
   • Restart Enterprise APM: ./EMCtrl.sh start (stop / start / status)
   • Restart APM Webview: ./WVCtrl.sh start (stop / start / status)
     
     • You should see "Successfully started WebView server. Please check log file for more details."
2. Check http://APM server name:8080/ - this will show you the webview console to view statistics.

APM could be on its own server or perhaps NetOps Portal.  You should now be able to log in