How to remove an agent from CA Workload Automation ESP Edition.
Article ID: 12450
Updated On:
Products
Issue/Introduction
Removing obsolete Agents from COMMQ file.
I do a F ESP,ESPCOM DEST(-) LIST and see several Servers/Agents no longer defined. Is there a process that removes these entries from ESP or the ESPCOM display?
Environment
Release: All Supported Releases of ESP
Cause
Obsolete Agents to be removed from AgentDef and clean COMMQ file.
Resolution
To clean up obsolete agents a CQFORMAT is required on the MASTER only. There is no need to stop and perform this on Proxies or Workstation Server. I recommend you perform this a a time when you have your lowest processing to Agents. Unprocessed and unsent messages will be lost.
In order to perform a CQFORMAT we recommend the following.
1) stop the SHADOW so it will not take over as MASTER.
2) stop the MASTER
3) restart the MASTER with the CQFORMAT.
Additional Information
Information can be found in the Broadcom Documentation.
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