Unable to Open OneClick (Java Error)

Products

• Spectrum

Issue/Introduction

When attempting to start OneClick console, we get the following error:

JAVA Error 
java.lang.SecurityException:.JARSigningException: Found unsigned entry in resource: https:///example.com/spectrum/lib/clientconsole.jar;no_javaws_cheater com.sun.deploy.cache.CacheEntry.checkAllJarEntriesSigned(Unknown Source) 
at com.sun.deploy.cache.CacheEntry.getJarFile(Unknown Source) 
at com.sun.javaws.security.SigningInfo.check(Unknown Source) 
at com.sun.javaws.security.JNLPSignedResourcesHelper.checkSignedResourcesHelper(Unknown Source) 
at com.sun.javaws.security.JNLPSignedResourcesHelper.checkSignedResources(Unknown Source) 
at com.sun.javaws.Launcher.prepareResources(Unknown Source) 
at com.sun.javaws.Launcher.prepareAllResources(Unknown Source) 
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source) 
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source) 
at com.sun.javaws.Launcher.launch(Unknown Source) 
at com.sun.javaws.Main.launchApp(Unknown Source) 
at com.sun.javaws.Main.continueInSecureThread(Unknown Source) 
at com.sun.javaws.Main.access$000(Unknown Source) 
at com.sun.javaws.Main$1.run(Unknown Source) 
at java.lang.Thread.run(Unknown Source) 
Caused by:.JARSigningException: Found unsigned entry in resource: https:///example.com/spectrum/lib/clientconsole.jar;no_javaws_cheater

Environment

Release:
Component: SPCOCK

Resolution

Clear the java cache.

Go into Java Control Panel.
Click settings under temporary internet files.
Delete everything (including applications and applets).

Restart console and it should work.