MSP bit level installed - steps to determine

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

In order for the Clarity Microsoft Project (MSP) Interface to work correctly, the MSP Interface bit level installed must match that of Microsoft Project. How do you know what bit level you have installed in MSP and which version you should download and install from Clarity?

Environment

Release: All

Component: ODMSP

Resolution

To find out the MSP Bit level on the workstation:

1. Open Microsoft Project
2. Go to File then Account
3. Click the About Project button

See below for which MSP Interface version you want to install from PPM in Home->Account Settings->Software Downloads based on your MSP Bit level:

MSP Bit Level	CA PPM MSP Interface Bit Level
32 bit	x86 version of the MSP Interface
64 bit	x64 version of the MSP Interface