Spectrum Alarm Notifier Not Running
Article ID: 124099
Updated On:
Products
Spectrum
Network Observability
Issue/Introduction
Alarm Notifier is not running nor am I able to start it manually. When checking the NOTIFIER.OUT log, we see the following error:
Location Service on $HOSTNAME: failed to connect, not listening on port 0xdaff. Check that the server is started and ready.
Location Service on $HOSTNAME: failed to connect, not listening on port 0xdaff. Check that the server is started and ready.
Environment
Release:21.2.x
Component: SPCAEM
Cause
The Location Server is not listening on port 0xdaff (decimal 56063)
Resolution
Restart the Location Server:
Windows:
1. Access Windows Task Manager
2. End Task on the process "LocServer"
Linux:
1. ps -ef | grep LocServer | grep -v grep
2. Find the "pid" shown for the LocServer, it should be the first number after the user that executed the LocServer initially
3. kill -9 pid
Once the LocServer is killed, processd will start another version of the Location Server. As a more invasive but alternative way to accomplish the same as the above, would be to restart the Spectrum operating system in its entirety.
Windows:
1. Access Windows Task Manager
2. End Task on the process "LocServer"
Linux:
1. ps -ef | grep LocServer | grep -v grep
2. Find the "pid" shown for the LocServer, it should be the first number after the user that executed the LocServer initially
3. kill -9 pid
Once the LocServer is killed, processd will start another version of the Location Server. As a more invasive but alternative way to accomplish the same as the above, would be to restart the Spectrum operating system in its entirety.
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