Interface Name Alias do not match Interface Name

Products

• CA Infrastructure Management
• CA Performance Management

Issue/Introduction

The "Interface name alias" field does not match the "Interface Name" field for a few different devices. When creating groups and search by interface it is the second column listed and is confusing some of our users.

Example: 
        Interface Name - Gi1/0/1     -    Interface Name Alias - Gi1/2

 

Environment

CA Performance Center 3.6

Cause

Devices were replaced, and old aliases were apparently kept, which didn't line up with new interface names

Resolution

1. Verify that alternatename is being used for "Interface Alias Name" by getting a count
 

select count(*) from t_interface where itemname != alternatename;

(this will return a number, for example; 2248)

2. Set alternatename to equal itemname, as follows
 

update t_interface set alternatename = itemname;

3. Clear Item and Group cache, by running the following curl commands
 

 curl -v -X PUT -H 'Content-Type: application/xml' -d '<emptybody/>' -u admin:<adminPW> http://<CAPCHOST>:8181/pc/center/webservice/invalcache/ITEM
 curl -v -X PUT -H 'Content-Type: application/xml' -d '<emptybody/>' -u admin:<adminPW> http://<CAPCHOST>:8181/pc/center/webservice/invalcache/GROUP


   

   

Additional Information

If using HTTPS, you can use the -k switch to accept insecure certs, as follows

curl -v -k -X PUT -H 'Content-Type: application/xml' -d '<emptybody/>' -u admin:admin https://<CAPCHOST>:8182/pc/center/webservice/invalcache/GROUP