Why I cannot see all the inventory information for the computers under DSM Explorer?
Article ID: 12359
Updated On:
Products
CA Client Automation - IT Client Manager
CA Client Automation
Issue/Introduction
Most of the advanced inventory items are not visible in the DSM Explorer, we can see Filesystem, System status and Additional only. Sometimes, some of the Basic Inventory items are visible again and suddenly they disappear again with no apparent reason.
Why I cannot see all the inventory information for the computers under DSM Explorer?
Environment
Client Automation - All Versions
Resolution
Running the following command on the Domain Manager computer should solve the problem:
ccnfcmda -cmd SetParameterValue -ps itrm/manager/engine -pn DoUpdateInsert -v 1
Feedback
Yes
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