Rally - When an administrator closes a project they will be logged out if they are set to that project
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Rally - When an administrator closes a project they will be logged out if they are set to that project

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Article ID: 123096

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Updated On:

Products

Rally On-Premise Rally SaaS

Issue/Introduction

When an administrator is closing projects it is best to do this using the global 'Workspaces and Projects' tools and configuration menu. If using the project picker menu tools, the user will be kicked out of the application.
(Note: these options are available only to Project, Workspace, and Subscription Administrators)

Environment

Release:
Component: ACSAAS

Cause

When anyone is set to a project that gets closed, those users are logged out of Rally.

Resolution

The Administrator should set themselves to a project that will remain open.  Then proceed to close their project(s) using the Setup > Workspaces & Projects menu.