Customer has CA Service Desk Manager (SDM) used by users of 6 different languages, and would like the spell checker to be available as per user role.
Is it possible to set the spell checker per user role?
CA Service Desk Manager: 17.x
This is not possible out of the box.
SDM defines the spell checker to be used according to the SDM language installed.
Note that SDM recognizes the language in use by variable LEX_LANG, configurable via Options Manager, meaning SDM is going to work with the language dictionary as per this variable.
The files used by spell checker are located at:
C:\Program Files (x86)\CA\Service Desk Manager\lexicons
Any new word is added to this file:
Located at: C:\Program Files (x86)\CA\Service Desk Manager\site\mods\lexicons
In case you need to add or delete words from the dictionary, you should use command pdm_lexutil, please check the following documentation page for more information.