Users logging on to CICS running ACF2/CICS are getting error message DFHCE3500
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Article ID: 123046
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Updated On:
Products
ACF2ACF2 - DB2 OptionACF2 for zVMACF2 - z/OSACF2 - MISC
Issue/Introduction
All users cannot logon to any of our CICS regions The signon fails with error message. 'DFHCE3500 Unable to interpret keyword data. Sign-on is terminated.' How is this fixed?
Environment
Release: Component: ACF2MS
Resolution
Apply PTF RO97057, and make sure your ACF2/CICS parms have this in place:
PTF RO93181 causes all CICS regions to unconditionally consider password phrases supported. This was done in order to support Advanced Authentication Mainframe (AAM) where more than eight characters need to be supplied in place of a normal password.
This has the effect of causing the distributed CICS Signon Program, ACFAEUSC, to use the expanded signon panel. If a local installation has customized ACFAEUSC and does not need or wish to use the expanded signon panel, this effect could cause the practical loss of their customization.
This change will evaluate the current ACF2 MVS Password Phrase setting and state of CA AAM and IBM MFA during CICS Initialization and consider password phrase support active only when called for.