Identity Governance workflows become stuck
Article ID: 122896
Updated On:
Products
CA Identity Manager
CA Identity Governance
CA Identity Portal
Issue/Introduction
Workflows in Identity Governance halt unexpectedly and must be restarted to resume processing.
Environment
Identity Governance v14.5
Resolution
Open Workpoint Designer.
Locate and open the impacted workflow (the WPDS ID is listed on the Workflows screen within Identity Governance).
Right-click the node where the workflow halted.
Select Reset from the context menu to restart the node.
Feedback
Yes
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