vAPP JCS logs not going to Central log server

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal

Issue/Introduction

You noticed that JCS logs (or any other component's logs) are not going to Central Log Server. In compared settings from another server it seems to be missing a link.

Working system:
lrwxrwxrwx 1 root root 76 Oct 26 23:10 org.ops4j.pax.logging.cfg -> /opt/CA/IdentityManager/ConnectorServer/etc/org.ops4j.pax.logging.cfg.normal

-rw-r--r-- 1 root root 7618 Apr 23 2018 org.ops4j.pax.logging.cfg.BACKUP.20181026_231640

-rwxr-x--- 1 root root 8317 Aug 7 2016 org.ops4j.pax.logging.cfg.normal

-rw-r--r-- 1 root root 8240 Apr 23 2018 org.ops4j.pax.logging.cfg.verbose

Non-Working System:
-rwxr-xr-x 1 root root 7618 Apr 23 2018 org.ops4j.pax.logging.cfg

-rwxr-xr-x 1 root root 7618 Jul 20 2017 org.ops4j.pax.logging.cfg.BACKUP.20180330_134118

-rwxr-xr-x 1 root root 8317 Aug 7 2016 org.ops4j.pax.logging.cfg.BACKUP.20180424_112035

-rwxr-xr-x 1 root root 8317 Aug 7 2016 org.ops4j.pax.logging.cfg.BACKUP.20180626_083125

-rwxr-xr-x 1 root root 8317 Aug 7 2016 org.ops4j.pax.logging.cfg.normal

-rwxr-xr-x 1 root root 8240 Apr 23 2018 org.ops4j.pax.logging.cfg.verbose

Environment

Identity Suite Virtual Appliance

Resolution

Undeploy and redeploy the Central Log Server


To undeploy/redeploy Central Logging:

1. Log into the vAPP dashboard
2. Go to Setup
3. Drag and drop "CL" (Central Log Server) from your Machines back to Services
4. Click Deploy.

When changes are completed, redeploy Central Logging:

1. Log into the vAPP dashboard
2. Go to Setup
3. Drag and drop "CL" (Central Log Server) from Services to Machine
4. Click Deploy.