msvcr71.dll missing when booting Visual/DBA
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msvcr71.dll missing when booting Visual/DBA

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Article ID: 122786

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Updated On:

Products

IDMS IDMS - Database IDMS - ADS

Issue/Introduction

After installing Visual/DBA on Windows 10, booting Visual/DBA fails with the message "msvcr71.dll missing".

Environment

Visual/DBA on Windows 10.

Cause

Currently under investigation.

Resolution

msvcr71.dll is a redistributable dll developed by Microsoft, used by the Visual C language runtime environment.
A copy of this file should be installed into the "\Windows\SysWOW64" sub-directory when Visual/DBA is installed.
Under some unknown circumstances this is not happening and the error message about the missing dll is a result.
As a circumvention, manually copying msvcr71.dll to this directory from another machine should resolve the problem.
A more permanent resolution is under investigation.

Additional Information

Installing CA IDMS Visual DBA