Socket error 10060

Products

• CA Plex

Issue/Introduction

Sometimes our users encounter this error in Plex dispatcher in Message Log:

"Socket error 10060 UNSUCCESSFUL" occurred.

We would like to know what we could do to investigate further.

 

 

Environment

CA Plex 7.2.1 and higher

Resolution

It could be the case that the connection which has been idle for a long time has been cut off due to timeout due to routers or IBMi TCP/IP configuration.

Please check whether there are any factors causing the timeout as described above in your network environment.
Plex applications themselves do not have any settings/features specifically related to timeouts.