Shutting down IAM leaves a hanging process on Windows

Products

• CA Application Test
• CA Continuous Application Insight (PathFinder)

Issue/Introduction

Shutting down IAM leaves a hanging process and it has to be shutdown manually.

Environment

DevTest 10.7.2 or newer

Resolution

This is a known issue and should be fixed in DevTest 10.7.2 or newer

Fix:
The JAVA_HOME environmental variable is not set.
After setting this value, add this to the path:
%JAVA_HOME%\bin


Workaround:
The workaround is to kill the orphaned process from Task Manager manually.  There will be an extra Image Name of java.exe, so stop this process.

Additional Information