UVC: Access Denied when modifying Node Settings
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UVC: Access Denied when modifying Node Settings

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Article ID: 121481

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Sometimes, when trying to modify the Node Settings of a node where the user has "Administrator" permissions, UVC fails to perform the requested operation and displays the following popup-error

"The access is denied, usually due to security constraints or license restrictions"
"L'accès est refusé, à cause de contrainte de sécurité ou de restrictions de license"


Most strange thing is that sometimes it will work if we retry again later on.

Environment

Univiewer Console and Dollar Universe 6 nodes

Cause

Defect

Resolution

Workaround:

Cancel the update of the Node Settings and retry again some seconds later.

Solution:

Update to a fix version listed below or a newer version if available.

Fix version(s): 
Component: Application.Server

Dollar Universe 6.10.71 - Scheduled 19th May 2021