Agile Central - API: Unable to see data that account has access to

Products

• Rally On-Premise
• Rally SaaS

Issue/Introduction

Sometimes when using the API, the user account being used will not show all data even though it is known to exist and the user has access to the data.

Environment

Release:
Component: ACSAAS

Cause

Unpredictable behavior can often be traced to the lack of a default project set for the user account.

Resolution

In order to resolve this, log into Agile Central as the user account being used to access the API.  Set a default Project