Error "Failed to get report link" from DevTest Portal

Products

• Service Virtualization

Issue/Introduction

Not able to generate a test detail report. Getting "Failed to get report link" error message from the DevTest Portal. 

 

Environment

All supported DevTest releases.

Cause

The issue was caused because of the loading timeout in Portal.

Resolution

Increase the timeout values at the end of file {{DEVTEST_HOME}}/webserver/phoenix/phoenix-x.x.x/WEB-INF/classes/application.yml: 

This is the default 

zuul:
  host:
    connect-timeout-millis: 180000
    socket-timeout-millis: 240000

 

After increasing the values. restart the Portal service.

Additional Information

The issue was coming from the loading timeout.

The Portal needs to wait a little more to get the graph from the jasper server.

Most of environment won’t takes more than 10 secs, but the environment takes more time to get the data.

Able to see the zuul time out error in portal.log