Clarity Mobile App Setup

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

The Clarity Mobile App can be used to enter, submit, approve, and return timesheets.

Download the mobile app from either iTunes or Google Store by searching for: Clarity by Broadcom

 

 

Environment

Latest Version: 3.3.3

Resolution

What needs to be setup?

Refer to the following Frequently Asked Questions and Troubleshooting 
for the latest updates


A. The authentication type/architecture will need to be discussed, setup, and configured by the customer's network team.

B. Set up user(s) in Clarity.

Open Clarity in a browser (clear cache or open as Incognito or InPrivate)

1. Log in as a user having all administrative rights.

2. Create a group that will be using the mobile app.

Go to Administration > Organization and Access > Groups > New > Mobile_Test_Group
a. Add the user(s).
b. Add the global rights:

Resource - Enter Time (instance)
Timesheets - Navigate
Timesheets - Navigate
Timesheets - Approve (OBS, Instance, or Global rights)

3. Make sure the user is not set to 'Locked' or 'Inactive'

C. On the mobile app from the smartphone, verify the resource is inputting the following fields correctly:

Based on the selected authentication method, be sure to enter the correct information:
a. SSO URL : https://<server>/niku
b. Username
c. Password

Note: Any login issue will need to be reviewed by the customer's network team and/or the Broadcom SSO team if on GCP,
as authentication methods may differ.

Additional Information

3.0 only allows the submission of timesheets, but not approval.

3.1 allows for the submission and approval of timesheets.

Getting Started with Mobile App

3.2.3 if Log in with Username is selected, the Clarity URL must not contain any path (/niku, /pm)

https://<example.com>

3.3.3  Fixes defect where it prevented users from logging in.