Audit Trail: Process System Actions

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

We have got a process that sends an Action Item and after its approval, the process contains a System Action that updates a project field to a given value.

In the audit trail I see the updated by as the user who started the process, opposed to the one who responded to the Action Item. Is this correct?

Environment

Any supported Clarity release

Cause

The System Action is performed by the process initiator. 

Resolution

If  a process updates an attribute through a system action that will done under the user who started the process.

The Audit Trail will show the process initiator as the one who performed the change and not the user who approved the Action Item