User not authorized for rule panel in OPSVIEW 4.5.1

Products

• OPS/MVS Event Management & Automation

Issue/Introduction

User on a particular system is getting message Authorization Failure after successfully getting into OPSVIEW from ISPF and trying to use the 4.5.1 panel to see what rules are defined.
Also I see - OPS4321E - Current INDEX command not authorized.- Unauthorized access of OPS/MVS Automated Operator Facility...

Environment

Release:
Component: OPSMVS

Resolution

This problem is usually caused by missing TSOAUTH OPER authorization in the external security package (TSS, ACF2, RACF).  

For RACF the command to grant this authority is below: 

PERMIT OPER ACCESS(READ) CLASS(TSOAUTH) ID(user) 

For CA Top Secret the command is:

TSS PERMIT(userA) TSOAUTH(OPER)

Another possible cause can be some security (SEC) rule.

For CA ACF2 the command is:  

SET RESOURCE(SAF) 

RECKEY OPER ADD( UID(UID string for USER1) SERVICE(READ))