DUAS: Special Characters not correctly displayed in Job Log / History Trace

Products

• CA Automic Dollar Universe

Issue/Introduction

Character Set Encoding of the editor used in Windows can have an effect on what is displayed on UVC when looking at Special Characters generated in the Job Log / History Trace.
Example, if a Uproc Script like 

Environment

Dollar Universe 6 on Windows
Notepad++ or other non-standard editor used to create the Uproc Scripts
 

Cause

By default, Notepad++ creates files encoded in UTF-8 Character Set, which differs from the standard Windows editor (Notepad) that is ANSI.
Dollar Universe expects ANSI encoded files in order to be able to display correctly the characters in UVC - History Trace or Job Log.

 

Resolution

First of all, upgrade Dollar Universe to 6.8.41 or superior so that the special characters are correctly displayed in the History Trace.

Modify default code page to ANSI in your desired Text Editor or modify the encoding to ANSI in case of existing files.

For example, in Notepad++ go to Setting > Preferences > New document > Encoding and set ANSI

For existing files in Notepad++, see encoding at the bottom right of the window : Encoding > ANSI
In case you don't see ANSI, go to Encoding and click on Convert to ANSI