CA WA DE Web Client SSL Certificate changed after upgrade

Products

• DSERIES- SERVER
• CA Workload Automation DE - System Agent (dSeries)

Issue/Introduction

After the DE Web Client upgrade from R12 SP2 to R12.1, the user gets "certificate is missing" or "cannot make a secure connection" in the browser URL field.

Environment

CA WA Web Client
OS: Windows / Linux

Cause

When the upgrade is done the keystore with domain certificate is replaced with newer keystore.

Resolution

The old keystore is backed up in the backup directory in the install directory.  The keystore location is defined in the server.xml in  /<install_directory>/apache-tomcat/conf

.....
keyAlias="WADE"
                           keystoreFile="/opt/CA/Web_Client/apache-tomcat/conf/.keystore"
               keystorePass="some_pass"
/>
.....

Copy the old keystore and replace the new keystore.  
Restart the Web Client and connect again via the browser.

 

Additional Information

Note:  The domain and root certificate can also be imported into new keystore.