ArcotID pin reset tracking for reporting

Products

• CA Rapid App Security
• CA Advanced Authentication
• CA API Gateway

Issue/Introduction

Which audit table track when user reset CA AuthID aka ArcotID Pin? Which report can be used to track this?

Environment

All

Cause

N/A

Resolution

All the issuance related operations ( Create, Reset, Reissue, Fetch) are tracked through the ARWFISSUANCEAUDITLOG table and Actual credentials are stored in ARWFARCOTID table.
 
You can run a report "Credential Management Report" which will show if users are changing their PIN or creating.

If you reset the PIN a new ArcotID is created as with the PIN the ArcotID keys are camouflaged so a PIN change will indicate a new ID for the same user. 

In ARWFISSUANCEAUDITLOG table CredID will contain the existing credid and NewCredID field will have the credid which is changed and became new.