SSH To vApp Not WOrking

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal

Issue/Introduction

We have 4 vApp images. Two of them are accessible from Putty SSH, but two are not. What is causing this?

Environment

Release:
Component: IDSVA

Resolution

Putty is an SSH client which means it communicates with the host via ssh. So SSH configuration apply.

Confirm the SSH port is open

Confirm SSH is setup to accept logins on the host.