Max Rows for Report reached

Products

• iDash Workload Automation

Issue/Introduction

There seems to be a limit in the number of rows returned from iDash report. The report I generated only shows 5000 records. The pop-up below appears on the screen where you chose to download the report:

<Please see attached file for image>

Can the limit be increased?

 

Environment

CA Workload Automation iDash - 12.1 on all supported platforms.

Resolution

Yes, the maximum number of rows to report is configurable. The default value is 5000. If you need to increase the maximum value, follow the steps below:

1. Access the Admin Tool and Log In.
2. Click the iDash Server navigation tab and then click the General sub-tab. Change the Maximum Rows for Reports value as desired.
3. Save the configuration change and exit the Admin Tool (File menu -> Exit).

 

Note:

• If you set the Maximum Rows for Reports value to 100,000 or higher, increase the max-heap-size value in iDash.jnlp. The default value for max-heap-size is 512m. The iDash.jnlp file is on the CA Workload Automation iDash server under IDASH_HOME\tomcat8\webapps\idash. Try this setting:
  

  <j2se version="1.5+" max-heap-size="1024m" />

• Computers that run the Admin Tool must have enough memory to handle the increased max-heap-size setting on the server.