1628 error trying to install CA-IDMS Server
Article ID: 117919
Updated On:
Products
IDMS
IDMS - Database
IDMS - ADS
Issue/Introduction
Trying to install CA-IDMS/Server results in an error 1628 with the text "Failed to complete installation".
Environment
Various Windows releases.
Resolution
The 1628 error is from InstallShield, not CA-IDMS/Server.
By searching on the internet, several potential solutions to this can be found.
If none of them work, try either or both of the following:
* Copy the install files to another disk and run the installation from there.
* Instead of running setup.exe from the install package's root directory, trying from the setup.exe in one of the sub-directories according to which version you want to install.
By searching on the internet, several potential solutions to this can be found.
If none of them work, try either or both of the following:
* Copy the install files to another disk and run the installation from there.
* Instead of running setup.exe from the install package's root directory, trying from the setup.exe in one of the sub-directories according to which version you want to install.
Feedback
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