Where can I find my old cases in CA Support Online?
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Where can I find my old cases in CA Support Online?

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Article ID: 11749

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Updated On:

Products

Rally On-Premise Rally SaaS

Issue/Introduction

I'm trying to locate my previous Rally cases can can't seem to find them on the Support Portal.  Can someone give me instructions on how to find my old cases. 

Environment

All

Resolution

From Rally click the "?" in the upper right hand corner of the screen and select Contact Support.

You should be logged into the Support Portal.

On the left side of the screen, select My Cases.