LB persistence set to use Cookie vs Session Persistence

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Are there any recommended settings for Clarity if Load Balancer (LB) persistence is set to use Cookie?

Resolution

Cookie settings for a Load Balancer are not supported. We recommend using Session Persistence (Sticky Sessions).

• See Load Balancers and Session Persistence (Sticky Sessions) for available documentation on Load Balancer use with CA PPM.
• Additionally, here is  related information for LB timeout Settings:F5 Load Balancer timeout recommendations for Clarity

Additional Information

Reference "Cache Distributed" option in CSA - What does the "Cache Distributed" option on the Application page in the CSA application do? When should it be used?