Autosys agent on linux had to reinstall when # of cpu's were reduced.

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

We had a server this weekend that our Linux team reduced the number of cores per cpu (reduced the number of cores from 4 to 2 to make this a 2 socket system using 2 cores per socket for a total of 4 CPU Cores).

After they completed this process they then rebooted the server. When we tried to run a job to the agent we got the below message in the logs

CAUAJM_E_10229 Communication attempt with the CA WAAE Agent has failed! [:7520]
[10/07/2018 00:58:50]      CAUAJM_E_40157 System Restart - Job [I03921] was unable to start.
[10/07/2018 00:58:51]      CAUAJM_I_40245 EVENT: ALARM            ALARM: STARTJOBFAIL     JOB: I03921        MACHINE: 12345.customer.com
[10/07/2018 00:58:51]      <COMM_ERR_5 Communication attempt with Agent on machine [12345.customer.com] has failed.>
[10/07/2018 00:58:51]      CAUAJM_I_40245 EVENT: STATE_CHANGE     JOB: I03922
[10/07/2018 00:58:51]      <Job <CYI03922> cannot start due to offline machine(s). Job placed in PEND_MACH status.>

Environment

Linux 

Resolution

There was an entropy issue. The valve was below 300. Increasing this value resolved the issue.