SPC-OCC-10266: The web server returned error:

Products

• Spectrum

Issue/Introduction

Got the folllowing from OneClick.

Send failure (com.sun.mail.util.MailconnectException: couldn't connect to host port mailhost, 25; time out -1 java net unkhown hostexcption mailhost

Environment

Release: 10.4.x

Release: 10.3.x 

Component: SPCCSS

Resolution

Use the Email Configuration page to configure OneClick to integrate with your existing email system. Operators can then email alarm-related information from OneClick to assigned troubleshooters and other individuals.

The default SMTP Server Host entry for the mail server is "mailhost", which is a common DNS alias for the mail server. If your environment does not use this alias, you can add an entry for “mailhost” to the /etc/hosts file on the OneClick web server.