14.0 DBUTLTY Abend S0C4 DBRXIPR running REPORT AREA=RXX

Products

• Datacom
• DATACOM - AD
• CIS
• COMMON SERVICES FOR Z/OS
• 90S SERVICES
• DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS
• COMMON PRODUCT SERVICES COMPONENT
• Common Services
• CA ECOMETER SERVER COMPONENT FOC
• Easytrieve Report Generator for Common Services
• INFOCAI MAINTENANCE
• IPC
• UNICENTER JCLCHECK COMMON COMPONENT
• Mainframe VM Product Manager
• CHORUS SOFTWARE MANAGER
• CA ON DEMAND PORTAL
• CA Service Desk Manager - Unified Self Service
• PAM CLIENT FOR LINUX ON MAINFRAME
• MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME
• GRAPHICAL MANAGEMENT INTERFACE
• WEB ADMINISTRATOR FOR TOP SECRET
• Xpertware

Issue/Introduction

Our customer is running a DR exercise and gets a S0C4  abend  in DBPRXIPR  when executing  DBUTLTY  REPORT AREA=RXX.   

 06:02:53  DB10089I - DBUTLTY ABEND HANDLER DRIVEN - NO ACTION REQUIRED         
 06:02:53  IEA995I SYMPTOM DUMP OUTPUT                                          
 06:02:53  SYSTEM COMPLETION CODE=0C4  REASON CODE=00000010                     
 06:02:53   TIME=06.02.53  SEQ=00393  CPU=0000  ASID=0103                       
 06:02:53   PSW AT TIME OF ERROR  078D1000   80017E20  ILC 6  INTC 10           
 06:02:53     ACTIVE LOAD MODULE           ADDRESS=00015000  OFFSET=00002E20    
 06:02:53     NAME=DBRXIPR                                                      
 06:02:53     DATA AT PSW  00017E1A - A0035AE0  E000D703  E000E000              
 06:02:53     AR/GR 0: 00000000/00020D5E   1: 00000000/00000000                 
 06:02:53           2: 00000000/000163C4   3: 00000000/00000000                 
 06:02:53           4: 00000000/1A203C6F   5: 00000000/00016884                 
 06:02:53           6: 00000000/009BEFC8   7: 00000000/1B08501C                 
 06:02:53           8: 00000000/1A213000   9: 00000000/0000E790                 
 06:02:53           A: 00000000/0000E9A0   B: 00000000/80015000                 
 06:02:53           C: 00000000/0000F000   D: 00000000/00016000                 
 06:02:53           E: 00000000/D501CA3A   F: 01000002/00000000                 
 06:02:53   END OF SYMPTOM DUMP                                                 

Environment

z/OS 
CA Datacom 14.0

Cause

RXX disk files were incorrectly transferred to the DR site.

Resolution

RO82364 is already on.
No other PTFS found.
Datacom 14.0 is EOS so no new PTFs will be written by R&D.

First RXX input file was corrupted which lead to this abend.

Transfer the failing RXX disk file again to the DR site.