Unable to login after windows authentication popup.

Products

• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

We are not able to get login page . it is asking for domain credentials

Error Message:  http 401 you are not authorized to view this page 

Environment

ITAM 14.1 

Resolution

Step 1 :  Login to  ITAM . 
Step 2:   Administration-> System Configuration->EEM
Step 3 :  Change the Authentication from " Windows Integrated" to "Form". 

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