USS displays poorly on monitors that exceed 1080 (I.E. 2K/4K).

Products

• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

When end users use some monitors that have resolution more than 1080, some USS displays poorly. For example it does not span the entire frame of the monitor. Does USS support monitors like 2K/4K ones? The answer it is not currently supported.

Does USS support monitors with display resolution more than 1080? For example, 2K/4K.

Environment

USS 14.1, 17.1 on Windows

Resolution

Currently USS does not support this kind of monitor display so if end users use monitors like this, it will display poorly.