Client Automation - Ignore "Check Point Virtual Network Adapter For Endpoint VPN Client" ipaddress
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Client Automation - Ignore "Check Point Virtual Network Adapter For Endpoint VPN Client" ipaddress

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Article ID: 116631

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Updated On:

Products

CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Software Delivery

Issue/Introduction

A computer has a "Check Point Virtual Network Adapter For Endpoint VPN Client" virtual network card.
The ipaddress of this network interface is used a primary IP address by caf registration process.

How to avoid this and ignore this ipaddress ?

Example :
 

Ethernet adapter Local Area Connection* 9:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Check Point Virtual Network Adapter For Endpoint VPN Client
   Physical Address. . . . . . . . . : 54-05-A0-32-4B-0C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 10.0.0.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.252
   Lease Obtained. . . . . . . . . . : mardi 25 septembre 2018 11:43:09
   Lease Expires . . . . . . . . . . : vendredi 1 novembre 2154 18:12:59
   Default Gateway . . . . . . . . . : 
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Environment

Client Automation

Resolution

Contact CA Technical Support to request fix :

T55V132 for ITCM 14.0 SP1
T55V181 for ITCM 14.0 SP2
T55V231 for ITCM 14.5

With these fixes "caf register" will not report the ipaddress of the VPN network interface as primary ipaddress.