WCC: Add External Application not available
Article ID: 116597
Updated On:
Products
CA Workload Automation AE - Business Agents (AutoSys)
CA Workload Automation AE - Scheduler (AutoSys)
Workload Automation Agent
Issue/Introduction
In WCC (Workload Control Center) I login as ejmcommander and I want to add an External Application.
But when I click on the "+" sign, I do not find the "Add External Application" option. I can only find the "Add a New Dashboard" option.
But when I click on the "+" sign, I do not find the "Add External Application" option. I can only find the "Add a New Dashboard" option.
Environment
WCC 11.4 SP6 Release
Cause
The "ConfigurationControlExternalAppsAdminDefault" EEM policy is required for creating new External Applications.
By default, the "ConfigurationControlExternalAppsAdminDefault" policy is granted only to "Administrator" Dynamic Group.
By default, the "ConfigurationControlExternalAppsAdminDefault" policy is granted only to "Administrator" Dynamic Group.
Resolution
The recommended solution is to add it for the "Commander" Dynamic Group to allow "ejmcommander" to get access to External Applications.
Then logout and login again to wcc as ejmcommander. There may be a delay related to EEM refresh and finally we can access to "Add External Application" option when clicking on the "+" sign.
We managed to create a new External Application successfully.
Then logout and login again to wcc as ejmcommander. There may be a delay related to EEM refresh and finally we can access to "Add External Application" option when clicking on the "+" sign.
We managed to create a new External Application successfully.
Feedback
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