Client Automation - How to speed up the opening of DSM GUI

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control

Issue/Introduction

 

Open of DSM GUI could take several seconds during retrieving data steps.

Example :
 

Retrieving AM portal data
Retrieving SD portal data

How to speed up the opening of DSM GUI ?

Environment

Release: UASIT.99000-12.9-Asset Intelligence
Component:

Resolution

Several SQL queries are executed during "Retrieving data steps" in order to collect data to display in the ITCM portal.

Like

Violated Policies

Failed Jobs

 

If there are a lot of data to retrieve (eg: a lot of jobs in error), it could take time to retrieve all data.

If display of these data in ITCM portal is not used, it could be removed :

 

1- In System Status, click on the edit button on the top left :

 


 

2- Uncheck the data which are not needed.
 

Example : List Erroneous Asset jobs

 



 

3- click again the edit button on the top left in order to save the modifications.

Remark :

 

This settings in stored in HKEY_CURRENT_USER registry key on the machine with DSM Explorer.
So this should be repeated for every remote console and for different logged users.