How does CA ITCM Agent captures the Hardware Serial Number on SUN SPARC OS?

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager

Issue/Introduction

The document provides details regarding how the CA ITCM Agent captures the Hardware Serial Number for SUN SPARC OS.

 

Environment

CA Client Automation - All supported versions.

Resolution

The ITCM uses below command to fetch serial number. 

/usr/platform/`uname -i`/sbin/eeprom | grep ChassisSerialNumber | grep -v 'data not available'  

Here are more details regarding the above command.

/* 
* SUN provides sneep tool to store the chassis serial number in EEPROM 
* 
* The administrater would have to look at the back of the machine, note the number, 
* and type "sneep -s $serial_number" 
* 
* The info is then appeared in EEPROM as: 
* nvramrc=." ChassisSerialNumber 83EF7FB5 " cr 
* 
* which can be extracted with 
* "eeprom -v | grep ChassisSerialNumber" 
*/ 

Additional Information

For more information regarding the sneep tool, please refer to the vendor site for details.