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Issue/Introduction
Our customer need to delete mailbox for disabled users. We tried etautil command but it doesn't work. How can we delete mailbox by etautil command?
Environment
Release: Component: IDMGR
Resolution
Here was my approach. From IMPM UI I performed a custom / delete mailbox and observed the request passed to the ADS connector by the provisioning server into the eta transaction log. In my lab I work with a old exchange 2007 server and ADS 2008 R2. My exchange option is agentless.
Based on my eta trans log analysis, To delete a mailbox you can send a ldapmodify to explicitly delete the following mailbox attributes for the account: eTADSmailNickname, eTADSmsExchHomeServerName and eTADShomeMDB.
With etautil you cannot explicitly delete attributes. (You can remove a value from a multi valued attribute but cannot delete a single valued attribute)
Also the constraint with the ldap command is you cannot delete the attributes without setting their values. By scripting you can perform a ldap search to retrieve those info and then run my suggested modify. (this is not so complex to do)