Users Receive Message "EBCXMC12 EBCXSUSR RTNCD=0000001F" when Trying to Access CA View
Article ID: 116272
Some of the client's users were unable to get into the CA View online and received message: EBCXMC12 EBCXSUSR RTNCD=0000001F
CA View 12.2
The client needed EBC 12.2 PTF RO91481.
To implement the PTF, they used the following steps: . Apply the PTF . Refresh LLA. . In the SARXMS02 task, set the REGIONID back to "XMSSYS02". . Shut down the SARXMS02 task. . Start the SARXMS02 task.
With the above, users were then able to log in with no problems.