Distribution Status Error: Failure when opening the Container at the Domain. No order could be executed.
Article ID: 116267
Updated On:
Products
CA Automation Suite for Data Centers - Configuration Automation
CA Client Automation - Asset Management
CA Client Automation - IT Client Manager
CA Client Automation
CA Client Automation - Remote Control
CA Client Automation - Asset Intelligence
CA Client Automation - Desktop Migration Manager
CA Client Automation - Patch Manager
Issue/Introduction
While distributing software from the Enterprise Manager, the following error is observed for one or more connected Domain Managers:
Distribution Status Error: Failure when opening the Container at the Domain. No order could be executed. Possible cause: Not enough disk space.
On the Domain Manager indicated, inside the TRC_USD_REPMAN_*.log (Replication Manager plugin), which is responsible for receiving and unpacking distributions from the Enterprise, the following trace, or similar, is observed:
INFO | D:\Program Files (x86)\CA\DSM\SD\ASM\D\EF47981C-D676-48F3-B994-CFDD6AF91BC1.in detected
INFO | NotificationBase::send: sending...
INFO | is a loopback
INFO | No command line configured. Use dmzip.dll ZXPUncompress function
INFO | Flags to ZXPUncompress : OVERWRITE | QUIETMODE | RELPATHS
ERROR | Uncompress failure. ZXPUncompress error code: -4
NOTIFY | ##EXCEPTION## TreeExpandError T@:commmisc\tree.cxx:1253.
NOTIFY | ##EXCEPTION## TreeExpandError C@:DistL\distrec.cxx:411.
NOTIFY | ##EXCEPTION## Expansion error: failure. ZXPUncompress error code: -4.
Distribution Status Error: Failure when opening the Container at the Domain. No order could be executed. Possible cause: Not enough disk space.
On the Domain Manager indicated, inside the TRC_USD_REPMAN_*.log (Replication Manager plugin), which is responsible for receiving and unpacking distributions from the Enterprise, the following trace, or similar, is observed:
INFO | D:\Program Files (x86)\CA\DSM\SD\ASM\D\EF47981C-D676-48F3-B994-CFDD6AF91BC1.in detected
INFO | NotificationBase::send: sending...
INFO | is a loopback
INFO | No command line configured. Use dmzip.dll ZXPUncompress function
INFO | Flags to ZXPUncompress : OVERWRITE | QUIETMODE | RELPATHS
ERROR | Uncompress failure. ZXPUncompress error code: -4
NOTIFY | ##EXCEPTION## TreeExpandError T@:commmisc\tree.cxx:1253.
NOTIFY | ##EXCEPTION## TreeExpandError C@:DistL\distrec.cxx:411.
NOTIFY | ##EXCEPTION## Expansion error: failure. ZXPUncompress error code: -4.
Environment
Client Automation (ITCM) -- any version.
Cause
ITCM is not lying, the root cause for this particular error code is disk space. See just below for an explanation...
Resolution
Short Answer:
When distributing software from the ITCM Enterprise, the Domain Manager will require three-times (3x) the amount of disk space, of the total size of all the packages contained in the distribution container.
Long Answer:
Software distributions are sent by the Enterprise using DTS (Data Transport System), to the Domain manager. The payload, which contains all the software packages from the distribution container, is compressed into a single file and sent to the Domain Managers.
The Domain Manager receives the DTS file transfer at:
..\CA\DSM\dts\dta\staging\<transferID>
The transferID folder is a unique name, generated on the fly by DTS.
The DTS package is then decompressed, which in the case of an Enterprise distribution, will be another single compressed file. It will be decompressed to:
..\CA\DSM\SD\ASM\D
The "D" folder is short for "Distribution", and this folder is checked periodically by the sdmgr_rm or software delivery replication manager plugin, for distribution files. Once sdmgr_rm finds a file, the first step is to decompress it, within the same ASM\D folder.
Thus, momentarily, 3x the total size of the payload worth of free space is required to accommodate the distribution of the package, for extraction and storage on the domain manager.
When distributing software from the ITCM Enterprise, the Domain Manager will require three-times (3x) the amount of disk space, of the total size of all the packages contained in the distribution container.
Long Answer:
Software distributions are sent by the Enterprise using DTS (Data Transport System), to the Domain manager. The payload, which contains all the software packages from the distribution container, is compressed into a single file and sent to the Domain Managers.
The Domain Manager receives the DTS file transfer at:
..\CA\DSM\dts\dta\staging\<transferID>
The transferID folder is a unique name, generated on the fly by DTS.
The DTS package is then decompressed, which in the case of an Enterprise distribution, will be another single compressed file. It will be decompressed to:
..\CA\DSM\SD\ASM\D
The "D" folder is short for "Distribution", and this folder is checked periodically by the sdmgr_rm or software delivery replication manager plugin, for distribution files. Once sdmgr_rm finds a file, the first step is to decompress it, within the same ASM\D folder.
Thus, momentarily, 3x the total size of the payload worth of free space is required to accommodate the distribution of the package, for extraction and storage on the domain manager.
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