"error 500- internal server error. the server could not retrieve the document due to server-configuration or technical problem. contact system administrator"
STR - login to Clarity - click on administration -> objects -> projects - next click on attributes tab - click on the "new" button to create a new attribute - provide and attribute name, attribute id and select "attachment" from data type list - select "single document" option and save it - next go to project object and open it and click on "views" tab - select [layout:edit] for "project properties - from the layout edit page select "project summary" - next select "properties and layout" for project summary - locate the newly created file attachment attribute and move it to the selected columns - save and return - next go to home -> projects -> open any listed project and click on "choose file" option for the newly added attribute - select the attached file "error file.pptx" and click on save
Expected Results: File should upload successfully
Actual Results: generates error "error 500- internal server error. the server could not retrieve the document due to server-configuration or technical problem. contact system administrator"
PPM 15.4, 15.4.1
This issue has been fixed in PPM 15.5.1.
WORKAROUND: - save the file as .ppt instead of .pptx