Unable to configure probe in IM with APPCRASH message

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Trying to configure probe in Infrastructure Manager produces an APPCRASH message.

Environment

Release:
Component: UIMIMG

Resolution

When configuring a probe it will copy the configuration UI to the %tmp% location on the machine running the Infrastructure Manager application. Verify that you have adequate permission to run applications from this location and that antivirus is not blocking execution of applications from this location.