Can you reset the request id on CA Service Catalog to start at 1?
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Article ID: 115959
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Updated On:
Products
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Can you reset the request id on CA Service Catalog to start at 1?
I would like to start the renumbering again.
Environment
Release: MSPAPM99000-17.1-Service Management-Asset Portfolio Management-Package MSP
Component:
Resolution
No.
This is not a simple case, as there are many dependent tables to take into account.
Feedback
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Yes
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No