Department OBS auto-suggest feature is too slow in PPM
Article ID: 115875
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
When typing in a value in a Department OBS field in CA Project & Portfolio Management (PPM), it is taking a very long time for the auto suggest values to appear.
Steps to Reproduce:
1. Login to Classic PPM as a Project Manager
2. Home > Projects > Any Project General Properties page
3. In the Department OBS field, start typing any valid ID from Department List
Expected Results: For auto-suggest to provide results quickly
Actual Results: It takes a long time for the results to appear (sometimes minutes)
Steps to Reproduce:
1. Login to Classic PPM as a Project Manager
2. Home > Projects > Any Project General Properties page
3. In the Department OBS field, start typing any valid ID from Department List
Expected Results: For auto-suggest to provide results quickly
Actual Results: It takes a long time for the results to appear (sometimes minutes)
Environment
Release: CODFSS99000-15.3-PPM SAAS FedRAMP-Sandbox-Small Environment
Component:
Component:
Cause
This is caused by DE37316/DE38332
Resolution
This issue is fixed in CA PPM 15.4.1
Workaround: Use binoculars/pop-up window to select the department OBS.
Feedback
Yes
No
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