Error : ModifyLogTransaction crash in Web Agent 12.52SP1CR09
Article ID: 115843
Updated On:
Products
CA Single Sign On Secure Proxy Server (SiteMinder)
CA Single Sign On SOA Security Manager (SiteMinder)
CA Single Sign-On
Issue/Introduction
When running Web Agent 12.52SP1CR09 on Apache 2.4.6 64-bit, the Apache
Web Server is giving cores and crashing, then it stops working.
When the crash happens, then Apache and Web Agent stop working, and
once the Apache Web Server is restarted, everything starts working
again until after some time it happens the same again.
Stack seen in core dump:
(gdb) #0 0x00007fe32b54c5f7 in raise () from /lib64/libc.so.6
#1 0x00007fe32b54dce8 in abort () from /lib64/libc.so.6
#2 0x00007fe3210fb9d5 in __gnu_cxx::__verbose_terminate_handler() () from /lib64/libstdc++.so.6
#3 0x00007fe3210f9946 in ?? () from /lib64/libstdc++.so.6
#4 0x00007fe3210f9973 in std::terminate() () from /lib64/libstdc++.so.6
#5 0x00007fe3210f9b93 in __cxa_throw () from /lib64/libstdc++.so.6
#6 0x00007fe32114e757 in std::__throw_logic_error(char const*) () from /lib64/libstdc++.so.6
#7 0x00007fe32115a5a1 in char* std::string::_S_construct<char const*>(char const*, char const*, std::allocator<char> const&, std::forward_iterator_tag) () from /lib64/libstdc++.so.6
#8 0x00007fe32115a958 in std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string(char const*, std::allocator<char> const&) () from /lib64/libstdc++.so.6
#9 0x00007fe32321d472 in ModifyLogTransaction(request_rec*) () from /webagent/bin/libmod_sm24.so
#10 0x00007fe32d046f40 in ap_run_log_transaction (r=r@entry=0x7fe2fc0473c0) at protocol.c:2334
#11 0x00007fe32d0481b3 in ap_read_request (conn=conn@entry=0x7fe31403d778) at protocol.c:1286
#12 0x00007fe32d071328 in ap_process_http_sync_connection (c=0x7fe31403d778) at http_core.c:192
#13 ap_process_http_connection (c=0x7fe31403d778) at http_core.c:251
#14 0x00007fe32d068a30 in ap_run_process_connection (c=c@entry=0x7fe31403d778) at connection.c:42
#15 0x00007fe32d068f88 in ap_process_connection (c=c@entry=0x7fe31403d778, csd=csd@entry=0x7fe31403d560) at connection.c:226
#16 0x00007fe32419986b in process_socket (bucket_alloc=0x7fe2fc0008e8, my_thread_num=2, my_child_num=1, sock=0x7fe31403d560,
p=0x7fe31403d4d8, thd=0x7fe32d9046c8) at worker.c:631
#17 worker_thread (thd=0x7fe32d9046c8, dummy=<optimized out>) at worker.c:992
#18 0x00007fe32bae3dc5 in start_thread () from /lib64/libpthread.so.0
#19 0x00007fe32b60d1cd in clone () from /lib64/libc.so.6
Environment
Web Agent 12.52SP1CR09 64-bit on Apache 2.4.x 64-bit
Cause
Resolution
This issue is fixed in R12.52 SP1 CR10 (1). Upgrade to this version or
later version to get this issue fixed.
Additional Information
(1)
Defects Fixed in 12.52 SP1 CR10
| Salesforce/Wolken Case Number | Internal Defect ID | Issue Description |
|-------------------------------+---------------------+------------------------------|
| 01221183, 01287516, 01287451, | DE394473, DE403715, | Web Agent crashes with load. |
| 01269367, 01205650, 01363680, | DE403230, DE394402, | |
| 01221685, 01221208, 01311263, | DE418122, DE390371, | |
| 01214160, 01322626, 01201005, | DE390753, DE387492, | |
| 01145719 | DE378073 | |
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/siteminder/12-52-01/release-notes/cumulative-releases/Defects-Fixed-in-12_52SP1-CR10.html
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